Terms and Conditions

Introduction to Terms

These Terms and Conditions set out the rules that govern your relationship with us when you open an account, place bets, play games or otherwise use our website and mobile applications. They form a legal contract between you and the operator and should be read alongside our Privacy Policy and any game-specific or promotion-specific rules.

Account Registration and Eligibility

You must be at least eighteen years of age and a permanent resident of the United Kingdom to open and maintain an account with us. During registration you are required to provide accurate personal details and to confirm that you are not currently self-excluded from any gambling service or on any national exclusion register. We reserve the right to verify your identity at any stage and may suspend your account until satisfactory proof of age, identity and address has been received.

Account Security

You are responsible for keeping your username, password and any security details confidential. Any activity carried out under your account will be treated as having been performed by you. If you suspect that your account has been compromised you must notify us immediately. We may require you to change your password or take other steps to protect the account.

Deposits, Withdrawals and Financial Transactions

All funds deposited into your account must come from a payment source in your own name. We support a range of secure payment methods and do not charge fees for deposits. Withdrawals are normally processed back to the original method of deposit once account verification has been completed. Processing times vary according to the payment provider and the level of verification required. You may only withdraw funds that are not subject to any active wagering requirements or pending bets.

Bonuses and Promotional Offers

From time to time we make bonus credits, free bets and other promotional offers available. Each offer carries its own set of terms regarding eligibility, wagering requirements, time limits and maximum withdrawal amounts. Unless stated otherwise, bonus funds must be wagered a certain number of times before any winnings derived from them can be withdrawn. We reserve the right to withdraw or amend any promotion without notice and to void bonuses where we have reason to believe the offer is being abused or where the terms have been breached.

Responsible Gambling

We are committed to supporting safer gambling. A range of tools is available to help you manage your activity, including deposit limits, loss limits, session-time reminders, self-assessment questionnaires and self-exclusion facilities. If you wish to take a break from gambling you may request a temporary timeout or longer-term self-exclusion. We also participate in national self-exclusion schemes and will take all reasonable steps to prevent marketing materials from reaching anyone who has chosen to exclude themselves.

Prohibited Activities and Account Closure

You may not use our services for any unlawful purpose, engage in fraudulent behaviour, collude with other customers, exploit software or system errors, or attempt to manipulate the outcome of any game or event. We treat such actions with the utmost seriousness and may, at our discretion, suspend or permanently close your account, withhold any balance, and report the matter to the relevant authorities. We also reserve the right to close accounts that have remained dormant for an extended period in accordance with regulatory requirements.

Intellectual Property and Content

All logos, text, images, software and other material appearing on our website remain our property or that of our licensors. You are granted a limited, non-exclusive, non-transferable licence to access the content solely for your personal entertainment. Any other use, including copying, modification or redistribution, is strictly prohibited.

Limitation of Liability

To the maximum extent permitted by law we shall not be liable for any indirect, consequential or special losses arising from your use of our services. Our total liability to you shall not exceed the amount of money you have staked or deposited with us in the six months prior to the event giving rise to the claim. Nothing in these terms seeks to exclude or limit our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect changes in law, regulatory guidance or the way we operate our business. The revised version will be published on our website and, where practicable, we will notify you in advance. Your continued use of the service after the new terms have come into effect will constitute acceptance of the updated conditions. If you do not agree with any material change you should stop using the service and close your account.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of England and Wales. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales, save where regulatory requirements dictate otherwise.

If you have any questions about these Terms and Conditions you may contact our customer support team through the website.